Privacy Policy

Effective August 1, 2008

Estate Trust Asset Recovery (ESTAR): Commitment to Online Privacy

For your protection and to comply with State and Federal regulations, Physical, electronic and managerial procedures have been employed to safeguard the security and integrity of personal information. ESTAR encrypts transmitted personal information wherever ESTAR requests it. All ESTAR employees are bound by a confidentiality agreement upon employment to ensure no personal information is used or distributed for any purposes other than what is required by law for official claim refund.

Personal Information that ESTAR May Collect Online

Estate Trust Asset Recovery recognizes the importance of protecting your personal information and we are committed to safeguarding your privacy online. This website does not collect personally identifying information about you except when you specifically and knowingly provide it. The information provided to us when completing online forms on EstateTrustAssetRecovery.com or ESTARAgency.com, including name, address, email, and phone number though online forms or by email received is not distributed or used for any purpose other than responding or completing processes requested by those providing their information.

Protecting the privacy of the young is important. We never collect or maintain information online for those that we actually know are under the age of thirteen (13), and our website is not structure to attract anyone under the age of thirteen (13).

How ESTAR Uses Personal Information Collected Online

We only use your information to process your claim, status inquiry, or email inquiry. We do not share this information with any outside party except to the extent, which may be necessary to comply with fulfilling your request, inquiry or is absolutely required by law.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with any other parties unless requested by you.

At any time you may contact ESTAR at info@estaragency.com to add, modify, update or remove your information from our records.

Computer Tracking and Cookies

Our web sites are not set up to track, collect or distribute personal information not entered by visitors. Our site logs do generate certain kinds of non-identifying site usage data, such as the number of hits and visits to our sites. This information is used for internal purposes by technical support, but the statistics contain no personal information and cannot be used to gather such information.

Problems or Complaints with ESTAR Privacy Policy

If you have a complaint or question regarding ESTAR online privacy policy you may contact ESTAR at info@estaragency.com or 1-800-737-8651.